Welcome to KnS School of Business Studies. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website kns.com.pk and the KnS mobile app (together, the “Services”).
1. Information We Collect
We collect information you provide directly and information we collect automatically.
Information you provide
- Account details: name, email address, phone number, profile photo, and password when you create an account.
- Payment information: card or payment details processed via our payment partners (we do not store raw card numbers on our servers).
- Communications: messages you send to us, support requests, and feedback.
- Academic information: course enrollments, progress, quiz/exam scores, certificates.
Information collected automatically
- Usage data: pages visited, features used, session times, device and browser details.
- Analytics data: IP address, approximate location, language, and referral source.
- Cookies and similar technologies to personalize your experience and analyze usage.
2. How We Use Your Information
- To provide, maintain, and improve our Services.
- To process payments and manage subscriptions.
- To communicate with you about your account, courses, and updates.
- To personalize content and recommend courses.
- To detect, prevent and address technical issues and security incidents.
- To comply with legal obligations.
3. Legal Bases for Processing (for EEA users)
If you are in the European Economic Area (EEA), we rely on a number of legal bases to process your personal data, including your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests (for example, improving the Services and preventing fraud).
4. Cookies & Tracking
We use cookies and similar technologies for purposes such as enabling basic site functionality, remembering preferences, and measuring site performance. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy (if provided).
5. Sharing & Third-Party Services
We may share your information with:
- Service providers who process data on our behalf (payment processors, hosting providers, analytics services).
- Educational partners and instructors for course delivery and certification.
- Law enforcement or government authorities when required by law or to protect rights, property, or safety.
Third-party services may have their own privacy policies; please review them when you use integrated features.
6. Data Security
We implement industry-standard technical and organizational measures to protect personal data. Examples include encrypted connections (HTTPS), access controls, and regular security assessments. However, no method of transmission or storage is 100% secure—absolute security cannot be guaranteed.
7. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and purpose of processing.
8. Your Rights
Depending on where you live, you may have rights including:
- Access to and correction of your data.
- Request deletion or restriction of processing.
- Portability of your data.
- Withdraw consent where processing is based on consent.
- Object to certain processing based on legitimate interests.
To exercise your rights, contact us using the information in the Contact Us section below. We may ask for information to verify your identity before responding.
9. Children
Our Services are not intended for children under 13 (or higher minimum age where required by local law). We do not knowingly collect personal information from children. If a parent or guardian believes we have collected data from a child, please contact us and we will take steps to remove it.
10. International Transfers
KnS is based in Pakistan and may transfer, store, and process information in other countries. When transferring data internationally, we take steps to ensure an adequate level of protection consistent with applicable laws.
11. California Residents (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), such as the right to know, delete, and opt-out of the sale of personal information. To submit a CCPA request, contact us using the details below. We will respond in accordance with applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy with a new “Effective date”. Your continued use of the Services after changes means you accept the updated policy.
13. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact: